We offer two shipping speeds in the US: flat rate standard shipping (free on orders over $100) and flat rate express shipping ($25). In-stock orders usually ship within five (5) business days and should be received within two weeks of shipment.

Upon shipping, you will receive a confirmation email with tracking number. Harper the Label is not responsible for delays once the shipment has been handed to the carrier.

Harper the Label offers international shipping through the most cost-effective provider. Please note that any VAT or duties are the responsibility of the recipient.

Feel free to email us if you have any questions about international shipments.

In-stock orders ship within five (5) business days and should be received within two weeks of shipment within the continental US. Upon shipping, you will receive a confirmation email with tracking number.

International orders should be received within three (3) weeks of shipping, depending on the carrier and speed selected.

Harper the Label is not responsible for delays once the shipment has been handed to the carrier.

If a package is damaged on arrival, please contact us within three (3) days of receiving it and include a photo of the damaged item(s). We will do our best to ship a replacement as soon as possible.

If you think that an order has been lost or stolen, please contact the shipping service directly. After an order has been delivered to the correct shipping address, Harper the Label cannot be held responsible for loss or theft.

Harper the Label will gladly accept returns or exchanges for within fourteen (14) days after you have received your order. Your order must be in new, unused, and undamaged condition with all original tags attached to be accepted for refund. We charge a $20 flat fee for return shipping within the US, and a $35 flat fee for international returns.

To start a return, please email us, and a return shipping label will be emailed to you.

Please note that any item marked Final Sale is unable to be exchanged or returned.

We do not accept exchanges at this time. To exchange an item for another, you may return the original order and reorder the new item.

If the product you have received is defective, please let us know and we'll make it right.

If there is an error in your order, please email us as soon as possible. We'll do everything we can to make it right!

You’d be surprised what a little spit can do. Small scratches may be polished out by buffing the surface in a circular motion with a small amount of spit on a clean fingertip. Leather will benefit from occasional conditioning treatments using a wax cream like Smith’s Leather Balm.

To protect against UV and weather damage, a commercial grade spray treatment, such as Tarrago Nano Protector Spray, may be used according to the manufacturer’s instructions. For long term care and maintenance, it’s always a good idea to consult a leather care professional.

Leather can include variations in color, texture, and small markings. As a natural part of its life, leather will also burnish, darken, and evolve over time to reflect the way it is worn.

We would love to be a part of your assortment! Please email wholesale@harperthelabel.com to place an order.

We love to collaborate with other brands, stylists, and artists of all stripes. If you would like to propose a joint project or suggest a collaboration, please email collaborations@harperthelabel.com.

Please connect with us at press@harperthelabel.com for a media kit and interview opportunities.